Question 1

Q:Do You Accept Client Or Third-party Inspector Visits To The Factory For Audits And Pre-shipment Inspections?

Accepted Answer

A: We warmly welcome and encourage client visits. Seeing our production capabilities and quality control processes firsthand is the best way to build long-term mutual trust. Please contact us in advance to schedule an appointment.

Question 2

Q:How Do You Package And Ship The Products?

Accepted Answer

A: We use professional industrial packaging: precision parts are packed with anti-rust materials in custom wooden crates, tubes/rods have reinforced end protection, and wires are spooled on reels. We arrange shipping via sea, air, or land freight, offering door-to-door logistics services from major Chinese ports to your specified destination.

Question 3

Q:What Is The Standard Lead Time?

Accepted Answer

A: Lead times for standard products are relatively short. The production cycle for custom products depends on order complexity and quantity, and a clear production and delivery schedule will be provided upon order confirmation. We strive to meet your timeline requirements.

Question 4

Q:What Is The Minimum Order Quantity (MOQ)?

Accepted Answer

A: For standard stock products, the MOQ is typically low or flexible. For custom-machined products, the MOQ depends on the specific specifications and process complexity. We will provide the most cost-effective proposal based on your needs.

Question 5

Q: What are your factory's production capabilities and key equipment?

Accepted Answer

A: We operate advanced and integrated production lines. Key equipment includes Vacuum Arc Remelting (VAR) furnaces for high-purity melting, hot/cold rolling mills and continuous extrusion lines for forming, and multi-axis CNC machining centers for complex part manufacturing. This ensures full-process control and high precision from raw material to finished product.

Question 6

Q: What are the surface treatments and tolerance standards for your products?

Accepted Answer

A: We offer various surface treatments like pickling, polishing, and passivation, depending on the material and application. Tolerance standards generally follow common international norms or industry practices. For custom parts with special tolerance requirements, please specify them clearly when requesting a quotation.

Question 7

Q: How do you ensure product quality? What quality control measures are in place?

Accepted Answer

A: We implement a strict quality management system. Key control points include: incoming material analysis, in-process dimension and performance checks, and final product inspection. We can provide third-party inspection certificates (e.g., compliant with EN 10204 3.1) such as chemical composition reports and mechanical property test reports, based on customer requirements.

Question 8

Q: What material standards and grades can you supply?

Accepted Answer

A: Our products conform to major international standards such as ASTM, EN, JIS, and GB. Common grades include Oxygen-Free Copper (e.g., C11000), Copper-Nickel alloys (e.g., C70600), Commercial Pure Titanium (e.g., Gr.1/TA1), and Titanium Alloys (e.g., Gr.5/TC4). For other specific grades, please inquire with us.

Question 9

Q: What types of metal products do you primarily manufacture?

Accepted Answer

A: We specialize in the full-range manufacturing of copper & copper alloys, and titanium & titanium alloys. Specific forms include plates, tubes, rods, wires, strips, and precision CNC-machined components based on drawings.

Question 10

Q: Can you produce non-standard or custom-sized products?

Accepted Answer

A: Absolutely. Customized manufacturing is one of our core services. With full-chain capabilities from melting, rolling, extrusion to precision machining, we welcome your specific technical drawings or requirements for a detailed quote.

Products

TP1 TP2 Air Conditioning Copper Pipe

TU1 TU2 Oxygen-free Copper Threaded

Soft TU1 TU2 Copper Pipe Soldering

TU1 TU2 Cleaning Copper Pipe For Aircon

Bending TU1 TU2 Copper Hose

TU1 TU2 Air Conditioning Copper Pipe

Flexible TU1 TU2 Copper Coils

Flexible T1 T2 T3 Aircon Copper Tube

T1 T2 T3 Copper Coils

T1 T2 T3 Air Conditioner Copper Pipe

T1 T2 T3 Seamless Copper Pipe

T1 Copper Hose